Returns and Cancellations
If you’re looking to return or exchange your order from our Fashion eCommerce store for whatever reason, RedStuy, LLC is here to help! Returns or exchanges must be initiated within 7 days of receiving your shipment. You can return your product for an exchange or refund. Refunds will be made only to the original payment method. You will be responsible for payment of shipping costs for the returning items. Shipping costs are nonrefundable. To initiate a return or exchange, contact Redstuy.email@example.com for authorization. (Any product you return must be in the condition you received it and in the original packaging.) A copy of the receipt or proof of payment must accompany returned item.
Please note the following exceptions to our return and exchange policy:
Discounted items are final sales cannot be returned or exchanged
Returned items must be unopened with tags still on and be returned unopened in original packaging
Returned items must have no visible signs of wear or us.
RedStuy,LLC will provide you with a refund if you cancel your order prior to shipment or for authorized returns. Refunds will be initiated to your original method of payment within 1-3 days upon receipt of item(s),depending on your credit card issuer’s policy.
Shipment processing time
All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment to P.O. boxes or APO/FPO addresses
Redstuy.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Update this section if you do not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Redstuy.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Redstuy.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
You may cancel your order prior to shipment, no later than 48hours after placing original order by contacting RedStuy@outlook.com
In fashion, beauty is in the eye of the beholder, but quality should never be a compromise. No matter what you're looking for, we guarantee durability. We are committed to providing you with innovative urban styles that have quality built in and will last through the wear and tear of your day.
Our goal is to put the "fun" in functional fashion. We know that looking stylish can make your whole day better; that's why we're committed to being your source for the newest trends. We design innovative urban clothing you love so you can focus on looking great!